Skip to content

Ledgerline CRM

A custom CRM for an accounting practice — pipeline, onboarding and automated reminders.
Industry
Professional Services
Location
New Delhi
Year
2026
Platform
Laravel, React, PostgreSQL
  • Custom CRM
  • Client onboarding
  • Automation
  • WhatsApp integration

Challenge and solution

01 The challenge

The firm tracked prospects in spreadsheets and chased clients for documents manually. Deadlines were remembered, not scheduled, and partners had no view of the pipeline.

02 Our approach

We designed a CRM around the firm's real workflow: a sales pipeline, onboarding checklists per service, document requests and automated WhatsApp and email reminders tied to filing deadlines.

03 — What we built

The system behind Ledgerline CRM.

  1. 01

    Sales pipeline

    Stages from enquiry to engagement letter, with owners and next steps.

  2. 02

    Onboarding checklists

    Service-specific task lists created automatically when a deal is won.

  3. 03

    Document requests

    Clients upload files through a secure link; reminders stop once received.

  4. 04

    Deadline automations

    Filing-date reminders sent to clients and staff on a schedule.

How an enquiry moves through the system
  1. 01Enquiry
  2. 02Pipeline
  3. 03Engagement
  4. 04Onboarding tasks
  5. 05Automated reminders

04 — Technology

  • Laravel
  • React
  • PostgreSQL
  • Docker
  • WhatsApp API

05 — Result

Reminders go out on schedule without anyone remembering to send them, and partners see the whole pipeline in one screen.

We report outcomes from the client’s own analytics and CRM. Detailed figures are shared in conversation, with the client’s permission.

Start something similar

Want something like Ledgerline CRM?

Tell us a little about your business. We’ll reply with how we’d approach it — and what it would take.

Related servicesCRM & Business Automation · Custom Software & Web Apps

Next case studyRailSwapPublic Sector Community

Start a project

Have a similar challenge? Let’s talk it through.

Tell us what you're trying to build, improve or grow. We'll help turn it into a practical digital solution.

info@techosiz.com · +91 78359 59868

Free, no obligation

Request a call back

Best time to call